To provide a convenient, safe, and flexible shopping experience, RON offers the following payment methods:

1. Cash on delivery (COD)
- Customers can pay cash to the delivery service upon receiving the goods (applicable in areas where RON supports COD delivery).
- Please check the external condition of the package before accepting it. If you find any signs of tearing, dents, or abnormalities, please contact RON immediately for assistance.

2. Payment by bank transfer
- Customers can make advance payments via bank transfer using the following information:
+ Bank: Techcombank
Account number: 01796888
Account holder: KARON Co., Ltd.

- After making the transfer, please send a picture or transaction information to RON via our Fanpage, Zalo, or Hotline so that your order can be confirmed and processed quickly.
- For bank transfer payments, orders will be prepared and shipped after RON confirms receipt of payment.

3. Confirm payment
+ For COD orders, the order will be confirmed after the customer confirms the order information with RON.
+ For orders paid via bank transfer, the order will be confirmed after RON verifies and confirms the transaction is successful.

- In case of any errors in payment information or if you have not received confirmation, please contact RON for prompt assistance.

4. Refund (if applicable)
- RON only issues refunds in the following cases:
The product is out of stock after the customer has made the payment.
The order could not be fulfilled due to an error on RON's part.
+ Other cases as agreed upon between RON and the customer.
- For exchanges requested by customers, RON supports exchanging for a different product according to the current Exchange Policy and does not apply to refunds if the customer chooses a product of lower value.
- Any refund (if applicable) will be transferred to the account the customer used for payment or to the account information provided by the customer. The typical refund processing time is 3-7 business days , depending on the bank and payment processing unit.