- RON offers fashion products through its website karon.vn and delivers them to customers via a shipping company.
- RON currently does not apply any special conditions or restrictions regarding customer demographics, age, or residential area for product purchases, except where otherwise provided by law or where RON specifically announces them for each product, program, or transaction.
- Product availability may depend on actual stock levels, product quantities, delivery capabilities, and operating conditions at any given time.
1. Time limit for delivery
- Customers can place orders online at karon.vn during the website's operating hours.
- Processing and delivery times may vary depending on when the customer places the order, product availability, delivery address, shipping carrier, and other actual conditions.
- For pre-ordered products, custom-made products, or sales programs with specific delivery times, RON will notify customers specifically before confirming the order.
2. Limitations on delivery area
- RON delivers within the service area supported by its own delivery units.
- Some areas may have limited or no delivery support due to geographical conditions, traffic conditions, carrier policies, or other objective reasons.
- In cases where delivery to the customer's provided address is not possible, RON will notify the customer to agree on a suitable solution.
3. Limitations regarding the target customer base.
- RON does not apply any special age or residential area restrictions to customers purchasing products, except as otherwise specified or announced for individual products, programs, or transactions.
- Customers must provide accurate and complete order and delivery information so that RON can process the transaction.
4. Quantity limits
- Some products or promotional programs may have purchase limits per order or per customer.
- In cases where there are quantity limitations, RON will publicly announce or inform customers before confirming the order.
5. Product availability
- Product availability depends on actual stock availability and quantity.
- In the event that a product is out of stock, unavailable, or if issues arise affecting order fulfillment, RON may notify the customer and propose alternative options, adjustments, or order cancellation.
- If a customer has paid but the order cannot be fulfilled due to reasons attributable to RON, RON will process a refund to the customer according to appropriate methods and timeframes.
6. In case of interruption or restriction of supply
- The supply or delivery of goods may be delayed, interrupted, or restricted in the event of technical problems, system maintenance, natural disasters, epidemics, fires, traffic accidents, disruptions to the transport unit's operations, or other force majeure events.
In these cases, RON will inform the customer to the best of its ability and coordinate to develop an appropriate solution.
7. Publicly disclose the terms and conditions.
- RON is committed to publicly disclosing any conditions or restrictions that directly affect the purchase and receipt of products on its website or notifying customers before they confirm their orders.
- In the event that new conditions or restrictions arise regarding the supply of goods, RON will update and publicly disclose the relevant information on the karon.vn website in accordance with the law.